Archive for Category: Networking and Personal Branding
8 Steps to Effective Informational Interviews
Posted in Career Advice for Young Professionals Generation Y/Millennials Getting from College to Career Internships Job Search Tips Networking and Personal Branding on June 16, 2011 at 12:00 pm
8 Steps to Effective Informational Interviews
One of the most frequent pieces of advice I give to young professionals is to seek out successful people and ask to conduct an informational interview with them. Essentially, an informational interview is a networking meeting where the interviewee (the successful professional) agrees to share some career advice with the interviewer (you).
I conducted tons of informational interviews when I was a student and young alum, and now I’m often the one being interviewed. And here’s the thing: If someone impresses me, I’ll go out of my way to help that person find a job or connect them with other people I know. If that person doesn’t seem to take the informational interview seriously, I usually end the call early and rarely keep in touch.
If you want to be in the former group with the people you ask for informational interviews, here are some secrets to success:
- Confirm. At least 24 hours in advance of your scheduled phone call or meeting, confirm with your interviewee. This shows that you respect the person’s time and that you are taking this opportunity seriously.
- Be on time. This is just as important for a phone call as it is for an in-person meeting. If you have agreed to 2pm, call at 2:00pm on the nose. Again, it’s a matter of respecting the other person’s time.
- Do your research. It’s really irritating when someone asks to speak with me and then his or her first question is, “Can you tell me about what you do?” A simple Google search will lead you to my (or anyone’s) LinkedIn profile, Twitter feed, website and all of the articles and blog posts I’ve written. This opening question isn’t a smart use of the time you have to gain valuable career advice.
- Clearly and concisely explain your situation. In most cases, the person you are interviewing won’t know much about you (don’t assume that he or she has read your resume or any other information, even if you’ve sent it in advance). So it’s a great idea to start the call with a brief (one- to two-minute) introduction to who you are and what you’re looking for. For instance, “I’ve just graduated with a BA in computer science and I’ve completed a few internships at big companies. My goal is to find a job at a start-up in the Boston area where I can work in product development.”
If you’re not totally sure what you want to do, it’s fine to say that you’re not sure yet, but do give the person some indication of the fields you’re interested in. For example, “I’ve just graduated with a degree in communications and, although I’m not completely sure yet what career to pursue, I’m currently looking at positions in public relations and marketing and would be open to other opportunities as well.”
- Prepare questions in advance. I recently spoke to a student who had prepared about 5 questions to ask me in a 30-minute phone call, which struck me as the perfect number. She clearly had specific issues she wanted to discuss and I really respected the fact that she had prepared so thoroughly. Her questions were also a good mix of specific (regarding a particular interview she had coming up) and general (she asked me what books I was currently reading and would recommend to a recent grad).
- Show that you’re listening. Remember that you are the interviewer in this situation, so it’s important to be a great listener. You want your interviewee to do most of the talking so you can gain as much wisdom as possible. This means repeating back some of the highlights of your interviewee’s advice and jotting down some action steps that you can share with the interviewee at the end of your call. For instance, perhaps the interviewee recommended a book to read or a particular company to research.
Sharing action steps is also a fantastic way to set up the expectation of a follow-up conversation. Tell the interviewee that you will be in touch as you accomplish the tasks he or she has suggested.
- Send a thank you email within 12 to 24 hours. Just like a formal job interview, an informational interview— even a very quick or casual one—requires a thank you email. The sooner you send one, the better to stay on that person’s radar screen and show that you appreciated his or her time. A handwritten note is a nice gesture, too, but given the speed of the world today, I generally prefer email thank yous following an informational interview.
- Keep in touch. If someone has agreed to an informational interview, that person now has an investment in your success and wants to hear how you’re doing as your job search continues. While you don’t want to overdo it, it’s absolutely appropriate to follow up with this person in a few ways:
- As mentioned, let the person know that you have taken action on his or her suggestions.
- Connect on LinkedIn with a personalized connection request that can serve as another thank you note (for example, “Thank you again for taking the time to speak with me last week. I look forward to keeping you posted on my job search!”).
- Be sure to inform this person when you eventually land a job. Everyone wants to feel that they contributed in some way to your success.
Do you have any other informational interviewing tips or best practices? Please share!
Should Your Resume Have a QR Code?
Posted in Career Advice for Young Professionals Job Search Tips Networking and Personal Branding Recommended Career Resources on March 17, 2011 at 10:00 am
By Lindsey Pollak
I posed this question on Twitter recently and received mixed responses from job seekers, recruiters and others. Some people said they’re already seeing QR codes on resumes (one person mentioned seeing them on professional conference badges as well), other people think the trend is too aggressive and won’t catch on and still other people replied, “Um, what’s a QR code?”
Before we go on, let’s answer that last question first. (And I fully admit I would have asked the same thing a month ago.) QR codes — QR stands for “quick response” — are those small, square barcodes that can be scanned by mobile phones and other devices.
As you’ve probably noticed in magazines, on billboards and elsewhere, QR codes are becoming more and more popular for marketing. When you see a QR code, you simply take a picture of it with your phone’s camera (assuming you have the right application installed) and you’ll be directed to the embedded information in that code, such as a website or text message.)
Why could this be relevant for job seekers and other professionals? Because of the crucial importance of standing out from the crowd. Adding a QR code to your resume, business card, portfolio or any other personal marketing tool could be the detail that helps you get noticed by an employer, particularly if you want to work in an industry such as marketing, real estate or technology in which QR code savvy is important.
How do I create a QR code?
You can use Google to create a QR code (see a simple step-by-step explanation from the Optimal Blog here). I created the above QR code on Google in under two minutes. As you’ll see, it directs you to the Manpower Professional Job Seekers Career Center, where you can find some of my past blog posts and other helpful career content.
Ryan Rancatore of Personal Branding 101 blog suggests that you monitor the results of your QR Code placements by using bit.ly to shorten your link before creating the code. Then, use bit.ly’s analytic tools to track visits to your link. This is a great way to see if your QR code is catching on and to know which employers are potentially interested in you.
Where should my QR code send people?
There are many options here. Depending on what you feel best represents you, your QR code might send people to your website (as long as it’s professional), your LinkedIn profile, a downloadable vCard with your contact information or an online portfolio of your work.
A company called Vizibility recently announced that personalized QR codes are now available for their Vizibility SearchMe links, which direct people to a user’s top five verified Google search results. If you have particularly good Google-ability, this might be an option to pursue.
Will people get it?
Afraid that people won’t know what that little black and white box is? Not to worry, writes John Heaney on The Job Shopper blog: “Even if the individuals reading your resume don’t know how to act on the QR code, including it on your resume can still position you as someone who is technically proficient, stays up to date on business trends and technology and is an early adopter of powerful and creative ideas.”
Ryan Rancatore agrees, “Maybe [people] won’t scan your QR Code. But I guarantee they will take note of this unique aspect of your resume, which in itself is a major victory.” But, as a precaution, Rancatore recommends providing people with the URL that the QR links to in addition to the QR graphic itself, just in case. “Be sure to include both your URL and the QR Code,” he writes, “so those without smartphones can still reach your web destination.“ I definitely agree.
So what do you think? Will you add a QR code to your job seeking efforts? Please share your thoughts!
p.s. For an interesting, general take on QR codes, check out Mashable’s neat infographic.
How to (and How Not to) Ask for Advice
Posted in Career Advice for Young Professionals Generation Y/Millennials Getting from College to Career Job Search Tips Networking and Personal Branding on November 12, 2010 at 8:00 am
One of the most common recommendations I give to young professionals is to ask more experienced people for advice. After all, there’s no better way to know how to do something than to ask someone who’s “been there, done that.” This is also known as informational interviewing and it’s a great strategy.
However, what I’ve been observing lately is that a lot of students and recent grads don’t know how best to ask for advice and guidance. The better your ask, the better the answers you’ll receive, so here are some tips:
- Make it easy for someone to say yes to your request for help. When you ask someone for advice, be specific about the kind of help you need (job hunting advice, career change advice, etc.), request a specific amount of time (1530 minutes is usually appropriate) and offer to call the person or meet at his or her office at his or her convenience. Then, be sure to confirm 24 hours in advance so the person knows you’ll show up.
- Do not ask to “pick someone’s brain.” Okay this one is more about how not to ask me in particular for advice. Some people don’t mind this phrase, but I definitely do. Why? First of all, I think it sounds kind of gross (think about it). Second of all, it is very one-sided: if you are picking my brain, what’s in this conversation for me? It feels as if I’ll be left brainless afterwards. My advice is to always request advice in a way that makes the ask-ee feel respected and like he or she will leave the conversation with something, too.
- Be specific. Instead of saying, “I’d like to hear some general advice” or “I’m happy to know anything,” show that you’ve done your homework and you are looking for particular advice or tips. For instance, “I know that you started your career in accounting, but you switched over to consulting. I’m thinking of doing the same and would be interested to hear how you made the decision.” Or, “I am not sure what I want to do after graduation, but I know I want to use my writing skills. Can you share some advice on how you’ve built a career with your writing?” It’s perfectly fine to prepare a specific list of a few questions to guide the conversation. Don’t bring a laundry list, though — five questions is about right.
- Request “assignments.” One of the ways to turn an informational interview into a real relationship is to ask for the person to give you a few assignments, such as recommending that you subscribe to a particular industry e-newsletter, join the discussions in a particular LinkedIn group or read a specific business book. The reason I like this strategy is that it gives you a reason to follow up with this person in the future when you’ve accomplished the assignment that he or she has recommended. It’s a way to show that you are a person who listens and takes action, and it sparks another conversation about the action you’ve taken.
- Ask, “Is there anything I can do to help you?” Even though you’re a student or just starting out in your career, you never know how you might be able to help another person. By asking this question, you are showing that you understand that the best networking relationships are mutually beneficial. Even if the person doesn’t need anything right now, he or she may want to reach out to you in the future and this question sets up that opportunity.
- Say thank you. I’ve written about this before, but it bears repeating. I am constantly shocked at how many students email me for advice, I respond to their request and then I never hear from that student again. I once asked a student why she never thanked me, and she said, “I know you are really busy so I didn’t want to bother you with another email.” Trust me — receiving a thank you is never a bother. Thanking someone after he or she has helped you is an absolute must and will make it more likely that this person will want to help you again in the future.
Do you have any other dos and don’ts for asking more experienced people for advice? Please share!








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