Hearo worship: 5 tips for surviving business air travel

hearos_superearplugs.jpgWith all of the nightmarish travel stories in the news — from passengers stuck on airplanes for hours to extra charges for checking bags to airlines shutting their lounges — I felt quite brave going to the airport this morning.

Flying contentedly to a conference in Boca Raton, I started to think about my strategies for making business travel bearable. My tactics may not appeal to everyone, but they generally work for me and I think they’re worth sharing. After all, if I can help make one person’s next flight one percent better, I’ve done a good deed. Here are my top tips:

1. Get to the airport ridiculously early. This is a favorite trick of my Dad’s. I have memories of spending hours upon hours at the airport as a kid because we would leave, like, 11 hours early to drive from Connecticut to LaGuardia. “There could be traffic,” Dad would say, leaving us enough time to walk the 50 miles to New York if necessary. (Okay, I’m exaggerating a little, but not much.) The thing is, the more time you have, the less stressed you’ll be. And the less stressed you are, the more patient and tolerant you’ll be of inevitable airport mishaps. My formula: decide when a normal, rational person would leave for the airport, then add 30 minutes to an hour (obviously I prefer the hour). If you’re not sure what you’ll do with all of that extra time, read on.

2. Bring distractions. You know how parents bring lots of toys, books, snacks and blankies for little kids when they travel? Do that. Have enough stuff with you so you’ll have plenty to do while waiting on a one-hour security line or surviving a three-hour flight delay. No joke, I bring the following when I travel: BlackBerry/cell phone (and charger just in case), laptop, iPod, Gameboy with Tetris, 2-3 magazines, crossword puzzle book, nail polish and snacks (almonds if I’m feeling healthy, jelly beans if I’m not). This also saves you from spending $1,000 at airport shops.

3. Wear ear plugs. This is really my #1 how-not-to-be-annoyed-in-public tip of all time. I wear ear plugs to block out noise on the train, on the subway, in taxis with annoying drivers on their cell phones, at my desk when the guy in the next office is making 16 identical sales calls in a row, to the one NASCAR race I attended and, of course, on airplanes. My favorite brand is Hearos. They are little foam miracles.

4. Do everything you can to get “elite” status. I used to fly on whatever airline had the best prices. Now I limit myself to the one airline (and its partner airlines) where I have frequent flier miles. I’ve built up enough miles on this airline to reach silver status, which means I can use the elite access security line, board early and occasionally get upgraded. This is one of the best things that has ever happened to me. If you fly anywhere in the ball park of 25,000 miles a year (or more, of course), do your very best to fly on only one airline or airline alliance. If my elite silver status is ever in jeopardy, I would seriously fly back and forth across the country for five days straight to get myself to 25,000 miles. If you travel frequently, it’s a life saver.

5. Find a safe haven. I am fortunate now to have a credit card that allows me access to most airport lounges — a great investment and even worth the $40 or so it costs to buy a day pass to a lounge if you have a really long layover or delay. Before I had this perk or when I’m at an airport without a lounge, I make my own oasis. Instead of shimmying past a million legs, suitcases, strollers and cords at the gate and fighting with the guy next to me for the armrest, I find another place to sit — alone — and relax/read/talk on the phone/play Tetris/snack/refresh my manicure before my flight. My favorite spots are an empty gate close enough to my gate to hear any important announcements and underneath the pay phones (no one uses them anymore).

I hope those tips are helpful if you are a frustrated traveler. Please share your favorite airport survival tips as well — we could all use more. And, if you run into me at an airport, please come over and say hello. I’ll probaby have plenty of time to chat.

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14 Comments

    Comment: Posted by Jess on April 16, 2010 at 9:20 am

    This isn’t an air travel tip per se but if you want to make business travel in general more pleasant, consider staying in serviced apartments rather than a hotel. It always feels a bit more like living in a country for a while, rather than being a tourist or a business traveller. Besides, I’m firmly of the opinion that there your work output is not particularly effective in a sterile hotel room.

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    [...] Consider staying in a lounge: If you have a lot of work to get done during a layover, consider purchasing a day pass to get access to the airport lounge. [...]

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    Comment: Posted by Lindsey Pollak on August 20, 2008 at 12:30 pm

    @ Nail Polish – Thanks for your first comment. Hope you’ll keep reading!

    - Lindsey

    Comment: Posted by Nail Polish on August 19, 2008 at 11:43 am

    Thank you for such great information
    Thanks
    Nail Polish

    Comment: Posted by Lindsey Pollak on August 11, 2008 at 6:21 pm

    @Maggie – Excellent tip, thanks!

    Comment: Posted by Maggie Mistal on August 10, 2008 at 10:06 pm

    On long flights, having sunglasses or an eye mask are a must for me. This way I can sleep without being annoyed by the person who leaves their light on all flight!

    Comment: Posted by Lindsey Pollak on July 30, 2008 at 6:43 pm

    @ Kat – great tips, especially about safety. A lost passport or wallet can be a nightmare, so it’s nice to know you can do something to make it easier.

    Thanks for commenting!
    Lindsey

    Comment: Posted by Lindsey Pollak on July 30, 2008 at 6:43 pm

    @ JP – great tips all around. I’m considering the Kindle too — love the idea of carrying several books with me without all the weight. If you try it, let me know what you think!

    Thanks,
    Lindsey

    Comment: Posted by Lindsey Pollak on July 30, 2008 at 6:41 pm

    @ Carmen – great tip. The Bose are excellent and worth the price for frequent travelers. Thanks for commenting–

    - Lindsey

    Comment: Posted by Kat on July 30, 2008 at 4:20 pm

    Lindsay,

    I like the Economy Plus on United, its almost like flying first class.

    If you are booking a cruise with air included, decline the air and make your own flight plans. The cruise line will credit back the air portion. Using the cruise line air is horrible! Worse seats, no upgrades. I stood up all the way home from Copenhagen.

    Talk to the person next to you, unless they have head phones on!
    Always make a photocopy of your passport, and put one copy in each suitcase.
    This saved me when my purse was ripped off my shoulder by a passing Vespa rider in FLorence. I was able to get a new passport the very next day!

    Also, its a good idea not to carry a purse at all.

    Comment: Posted by JP on July 30, 2008 at 2:16 pm

    Lindsey, I love your idea of bringing magazines but sometimes I just don’t plan that far ahead so I don’t have the magazines to take with me on the flight. This is the same thing for books that I want to read but haven’t bought them online as yet in preparation for my flight. In this case, one great idea for frequent flyers who read a lot would be to invest in the Kindle. That way, you could simply buy the books and articles from Amazon, download them on the Kindle, and have them on the go. This would save luggage space and it would also make all your books and articles very accessible. Plus, it can hold more books than the average flyer would carry!

    Comment: Posted by JP on July 30, 2008 at 2:11 pm

    Renting movies and buying tv shows from iTunes is also a plus. That way, I can watch my movies and catch up on my favorite tv shows while I’m flying. And if I don’t want to use my laptop so often (or I simply would like to conserve battery life) I can load the movies and tv shows onto my iPod and watch them on an even more portable medium.

    Comment: Posted by carmen on July 30, 2008 at 2:04 pm

    As an alternative to the Hearo earplugs, I’m a big BOSE noise-cancelling headphones fan. Expensive, but great for nervous flyers/travelers.

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