Posts Tagged: Career Advice for Young Professionals
8 Steps to Effective Informational Interviews
Posted in Career Advice for Young Professionals Generation Y/Millennials Getting from College to Career Internships Job Search Tips Networking and Personal Branding on June 16, 2011 at 12:00 pm
8 Steps to Effective Informational Interviews
One of the most frequent pieces of advice I give to young professionals is to seek out successful people and ask to conduct an informational interview with them. Essentially, an informational interview is a networking meeting where the interviewee (the successful professional) agrees to share some career advice with the interviewer (you).
I conducted tons of informational interviews when I was a student and young alum, and now I’m often the one being interviewed. And here’s the thing: If someone impresses me, I’ll go out of my way to help that person find a job or connect them with other people I know. If that person doesn’t seem to take the informational interview seriously, I usually end the call early and rarely keep in touch.
If you want to be in the former group with the people you ask for informational interviews, here are some secrets to success:
- Confirm. At least 24 hours in advance of your scheduled phone call or meeting, confirm with your interviewee. This shows that you respect the person’s time and that you are taking this opportunity seriously.
- Be on time. This is just as important for a phone call as it is for an in-person meeting. If you have agreed to 2pm, call at 2:00pm on the nose. Again, it’s a matter of respecting the other person’s time.
- Do your research. It’s really irritating when someone asks to speak with me and then his or her first question is, “Can you tell me about what you do?” A simple Google search will lead you to my (or anyone’s) LinkedIn profile, Twitter feed, website and all of the articles and blog posts I’ve written. This opening question isn’t a smart use of the time you have to gain valuable career advice.
- Clearly and concisely explain your situation. In most cases, the person you are interviewing won’t know much about you (don’t assume that he or she has read your resume or any other information, even if you’ve sent it in advance). So it’s a great idea to start the call with a brief (one- to two-minute) introduction to who you are and what you’re looking for. For instance, “I’ve just graduated with a BA in computer science and I’ve completed a few internships at big companies. My goal is to find a job at a start-up in the Boston area where I can work in product development.”
If you’re not totally sure what you want to do, it’s fine to say that you’re not sure yet, but do give the person some indication of the fields you’re interested in. For example, “I’ve just graduated with a degree in communications and, although I’m not completely sure yet what career to pursue, I’m currently looking at positions in public relations and marketing and would be open to other opportunities as well.”
- Prepare questions in advance. I recently spoke to a student who had prepared about 5 questions to ask me in a 30-minute phone call, which struck me as the perfect number. She clearly had specific issues she wanted to discuss and I really respected the fact that she had prepared so thoroughly. Her questions were also a good mix of specific (regarding a particular interview she had coming up) and general (she asked me what books I was currently reading and would recommend to a recent grad).
- Show that you’re listening. Remember that you are the interviewer in this situation, so it’s important to be a great listener. You want your interviewee to do most of the talking so you can gain as much wisdom as possible. This means repeating back some of the highlights of your interviewee’s advice and jotting down some action steps that you can share with the interviewee at the end of your call. For instance, perhaps the interviewee recommended a book to read or a particular company to research.
Sharing action steps is also a fantastic way to set up the expectation of a follow-up conversation. Tell the interviewee that you will be in touch as you accomplish the tasks he or she has suggested.
- Send a thank you email within 12 to 24 hours. Just like a formal job interview, an informational interview— even a very quick or casual one—requires a thank you email. The sooner you send one, the better to stay on that person’s radar screen and show that you appreciated his or her time. A handwritten note is a nice gesture, too, but given the speed of the world today, I generally prefer email thank yous following an informational interview.
- Keep in touch. If someone has agreed to an informational interview, that person now has an investment in your success and wants to hear how you’re doing as your job search continues. While you don’t want to overdo it, it’s absolutely appropriate to follow up with this person in a few ways:
- As mentioned, let the person know that you have taken action on his or her suggestions.
- Connect on LinkedIn with a personalized connection request that can serve as another thank you note (for example, “Thank you again for taking the time to speak with me last week. I look forward to keeping you posted on my job search!”).
- Be sure to inform this person when you eventually land a job. Everyone wants to feel that they contributed in some way to your success.
Do you have any other informational interviewing tips or best practices? Please share!
Career Advice from Bossypants
Posted in Career Advice for Young Professionals on April 15, 2011 at 9:00 am
By Lindsey Pollak
I just finished reading Tina Fey’s new book, Bossypants, and I absolutely loved it.
Fey shares a fair amount of career advice in the book, especially for women in male-dominated industries like comedy, and I wanted to share one passage that particularly stood out to me as excellent advice for both women and men.
Fey tells the story of Amy Poehler, new to Saturday Night Live at the time, playing around in the SNL writers’ room and doing something vulgar and “unladylike” as a joke.
While most of the comedians and writers in the room are cracking up, Jimmy Fallon isn’t. “Stop that! It’s not cute! I don’t like it,” he says.
Poehler stops her routine cold and says, “I don’t #@&$ care if you like it.” And she goes right back to making everyone else laugh (which is her job, after all).
Fey describes witnessing this moment as a “cosmic shift” for her. While of course we often do have to worry what people think — bosses, clients, law school admissions officers, etc. — many times we don’t. We can trust our instincts and just do our jobs the best way we know how. How freeing not to care what most other people think, to ignore the haters!
Of course it’s not smart to blindly disregard all negative feedback, so if you find yourself in a situation where someone is criticizing your work (or anything else about you, for that matter), Fey advises you to ask this important question, “Is this person in between me and what I want to do?”
If the answer is yes, then it’s in your best interest to deal with the feedback constructively.
If the answer is no, which — let’s be honest — it often is, Fey’s advice is to simply ignore it and move on. Focus instead on the feedback and measures that do matter to your success, like sales data, formal reviews and promotions.
I know it can be hard to take criticism of any sort, and I know I’ve been guilty on more than a few occasions of being way too sensitive to disapproval. But Fey’s advice is so wise, and the younger you can learn this lesson, the more successful and happy you’ll be.
So, the next time a classmate, colleague, frenemy or even a total stranger criticizes you for doing what you think is right (“You’re such a grind. Stop studying so hard.” “Why are you becoming a kindergarten teacher when you could make more money working in a corporation?” “Stop getting so dressed up for work. It makes the rest of us look bad.”), do your very best to ignore it and move on.
Again, remember that it is in your best interest to care when the criticism is coming from someone who is actually formally assessing you. But in all other cases, channel Amy Poehler and say to yourself:
“I don’t #@&$ care if you like it.”
But, of course, I really hope you like this blog post. :)
Is It Too Soon to Think about Work/Life Balance?
Posted in Career Advice for Young Professionals Generation Y/Millennials Managing Generational Differences on April 7, 2011 at 2:53 pm
By Lindsey Pollak
One of my biggest surprises when I first started speaking about career issues on college campuses was the number of students who asked me questions about work/life balance.
College women (and more than a few men) as early as their freshman year were asking me about how to build a career that would enable them to have flexibility for child rearing, service projects, travel or other pursuits.
When I started my own career in the late 1990s, I can honestly say that balance was not on my radar screen. I had the belief that the early years of my career should be spent working long, hard hours and building my experience and contacts. (Mind you, this was during the heady dot-com glory days of Generation X, so we all had a secret belief that maybe we’d hit it big and retire early on our dot com millions anyway.)
Whether it’s increased media attention to the topic of balance, the fact that the majority of Gen Ys grew up with working moms, the long-lasting “What does it all mean?” effect of 9/11 or other factors, attitudes about balance among young people have definitely changed. Work/life balance is now a Gen Y career issue whether older workers are surprised by this fact or not.
If you’re a young professional wanting a career with balance, here are some suggestions:
1. Get clear on your priorities. While I want you to have it all, I also have enough experience to know that compromises are often necessary, especially when you’re just starting out. For instance, when I first launched my own business, I had a ton of flexibility and freedom, but I was also making less money and had to pay for my own health insurance. That was a compromise I was willing to make because independence was my number one priority.
2. Be realistic. A major complaint I hear from entry-level recruiters is that Gen Ys feel entitled to flexibility and vacation time from day one of a new job. This isn’t always reasonable. Most jobs really do need you to be there all day, every day, at least during the first several months when you are learning the ropes. You can certainly ask about flexible hours or time off when interviewing for a job, but be realistic about how soon you might be able to take advantage of such policies.
3. Do your homework. There are still many industries where balance is just not part of the culture (investment banking and law being the prime examples). While there has been some movement in these industries (for example, law firms considering a project fee model rather than billable hours), the reality is that an entire industry is not going to change its culture overnight. Do your research to find out whether a particular industry is known for a lack of balance and stay away if balance is at the top of your list of career priorities.
4. Create pockets of balance. Finally, remember that balance doesn’t have to be “given” to you. Even if you’re working hard and have a demanding boss, you can find ways to integrate your personal needs with your professional ambition. Even small moments can add up to more happiness. For instance, you can take a gym class during your lunch break, go for a brief walk around the block each afternoon and listen to your favorite music, walk over and chat with a friendly colleague or join an internal community service group that does charity work. These types of activities will give you a respite in a busy day and may end up boosting your career prospects as well.
Are you a Gen Y who has found a good work/life balance? Please share your tips and stories!
How to Turn an Internship into a Job: A Q&A with Nate Whitson of Intern Match
Posted in Career Advice for Young Professionals Internships Job Search Tips on March 9, 2011 at 12:05 pm
By Lindsey Pollak
This week’s post is a Q&A session with Nate Whitson from Intern Match. As you’ll see, Nate shares some valuable tips and pointers on getting, keeping and making the most of internships.
1. How has the internship world changed over the past 5 to 10 years?
The value and importance of internships have changed in many ways over the last 10 years. First, internship experience has evolved from simply a resume booster to essentially a pre-requisite for landing an entry-level job.
Second, the popularity has increased. In fact, the number of internships taken by students has increased over 8-fold in the last 10 years, and internships are now the #1 way in which employers are hiring students.
Because of this increase in importance, internships have become much more competitive in the past decade. Career changers, graduate students and even high school students all compete for the same positions. This means that looking for positions early and often in college is essential.
2. A lot of recent grads are taking unpaid internships after they graduate. Can you discuss this trend and whether you think this is a good choice for a recent grad who can’t find a full-time, paid position?
In the current economy, recent graduates are having a hard time finding jobs and are willing to do just about anything to get a foot in the door. At the same time, other employees who are being laid off are trying to break into new industries — and at times are offering their services as unpaid interns. This means businesses are seeing applications from a variety of qualified candidates who are willing to work for free.
There are a lot of problems with this. Unpaid internships can be exploitative, and they exclude those students and graduates who need to support themselves with a wage. They are also illegal in some circumstances.
That being said, considering an unpaid internship as a recent grad depends on the individual and the opportunity. For example, some non-profits or startups simply cannot afford to pay, but offer a highly educational experience that may be worth taking (in fact until this year, White House internships were unpaid). My recommendation is to keep an open mind, but be cautious of organizations looking to exploit over-eager job seekers. Part-time unpaid opportunities are frequently a better decision.
3. What are some ways to get the most out of an internship?
The first step of any internship is proving your salt – turn work in on time, keep a positive and professional attitude, and make yourself a valued member of the team.
Throughout the internship, develop a broad understanding of how the organization works, what skills different employees have that make them valued, and talk to your co-workers about their jobs and how they got there. Networking is more powerful when combined with a sincere interest in your co-workers’ career paths. Also, focus in on learning industry-specific software tools, like Salesforce for a sales internship, or QuickBooks for an accounting internship. This experience is something that is not taught in school.
4. How can people turn an internship into a full-time job?
Turning an internship into a job is a matter of proving your commitment to the organization and going the extra mile — even on small tasks (all organizations have grunt work, and showing that you are committed regardless of the task helps prove that you are indispensible).
Also, staying in touch with your boss after the position is over is a great way to convert internships into jobs. Connect with co-workers on LinkedIn, try to assist the organization in finding their next intern and write a positive article or blog post in your school newspaper or department blog about the experience.
5. Can you share some tips and tricks about the intern hiring process?
Having a great resume is essential. You can view our sample internship resume here, and know that highlighting past work experiences in a quantitative manner helps a resume standout.
Getting hired also means marketing yourself. Develop a professional persona that you use in all of your applications. Create a LinkedIn account that includes a professional picture. Make this picture the same as your Facebook picture (as long as it’s professional), and print out business cards.
The easiest and most often overlooked tactic that makes a major difference in the hiring process is following-up. Send a kind follow-up email the day after your interview. If it was an in-person interview, send a hand-written “thank you” note. Small personal touches will make you stand out.
Thank you to Nate for answering my questions today. What additional questions do you have about internships?
5 Job Search Tips for International Students
Posted in Career Advice for Young Professionals Generation Y/Millennials Getting from College to Career on February 17, 2011 at 1:39 pm
By Lindsey Pollak
I was struck by a recent front page story in The New York Times that discussed the steady rise in Chinese students applying to U.S. colleges and universities.
While the article focused on how schools like Grinnell College in Iowa actively recruit in China and how an international students can “have an edge if he or she can pay full tuition,” my mind immediately fast-forwarded four years: Will the same universities that wooed these students and took their money help them land jobs when they graduate? No one seems to be talking about this.
Well, no one that is except the students themselves. On almost every campus I visit, international students from China and elsewhere approach me seeking advice on how to land positions in the U.S. once they receive their degrees.
Here are the tips I share, based on research, conversations with successful international workers and my own experience attending grad school in Australia and acquiring a visa to work there for an additional year:
1. Start early. This is good advice for any student (particularly in the current job market), but it’s especially crucial for students from outside the U.S. It will inevitably take longer to find a job with an employer that sponsors employees requiring work visas, so the sooner you start to look for positions, the better chance you’ll have.
2. Become an expert on the laws. Take it upon yourself to become an expert on your situation. The more you personally know about visas, work permits, deadlines, academic requirements, etc. (check out the U.S. Citizen and Immigration Services website for lots of information) the better decisions you’ll be able to make and the more empowered you’ll feel. Yes, this is a lot of work, but it’s more than worth it.
3. Engage with career services. In addition to doing your own research, seek expert help. Particularly if you attend a school that has a large population of foreign students, your university’s career services office will have lots of experience helping international students. Take advantage of everything they offer! Attend any event specifically for international students, read all information your career services office publishes and set up an appointment with a career counselor to discuss your individual situation.
4. Network. As more and more international students attend U.S. universities, there is a growing community of alumni who have walked in your shoes. Meet these people and ask for their advice! Through your career services office, professors, LinkedIn and Facebook, seek out people a few years older than you who have come from your home country and managed to find jobs in the U.S. They’ll likely be happy to share some tips and possibly even introduce you to the hiring managers at the companies where they landed jobs.
5. Stay positive and confident. While it can be frustrating to go through an international job search and visa application process, remember that you have a lot to offer an employer. Fluency in multiple languages, knowledge of international business practices and a global perspective are all extremely valuable in the workplace right now. Make sure that you are confident in your own abilities so an employer will want to invest in you.
Are you an international student who has landed a full-time job in the U.S.? Please share any additional tips or advice!
Guest Post: A Crash Course on Networking and Getting What You Want!
Posted in Career Advice for Young Professionals Generation Y/Millennials Getting from College to Career Job Search Tips on February 11, 2011 at 8:00 am
Stephanie Rushford is an associate editor for EarlyRisersweekly.com, a website that follows Generation Y’s involvement in politics and activism. Hannah Brencher is a liaison at the United Nations for a non-governmental organization, freelancewriter, and a researcher for She’stheFirst.
Lindsey Pollak was gracious enough to offer some tips and tricks to us at our She’stheFirstLeadershipSummitthis past month. For all those who struggle with networking events or professional gatherings, read on to learn how to take your networking skills out of the box and into a position that will prepare you to “make the ask” for just about anything.
Networking is normal: The initial idea of walking up to a stranger to start a conversation may be a daunting task for anyone—especially when you want to impress someone—-however, networking is completely normal. That magazine editor in chief or financier was once in your shoes. It is important to be yourself; your colleagues will appreciate your honest and unique approach.
You’re not the first: Many times young professionals will build up the networking event or meeting in their mind; it is important to understand that supervisors and managers have networked with young professionals before. They have heard the same questions before and can offer sage advice to help guide your career. You are not reinventing the wheel by asking a manager what skills you need to promote your organization successfully—it has been asked before—-you are showing them that you have what it takes to succeed.
A real relationship: Once you make a connection with someone be sure not to abuse the relationship by being a ‘taker.’ The relationship must be mutually beneficial for both parties to succeed. If you ask an editor to review your reel, how about offering your time to help log tapes for them? Before you ask for a favor, ask yourself: what can I give in return?
No fear: Don’t be afraid to talk to anyone. Many businesses and entrepreneurs are eager to assist college students and recent grads; people are often willing to help you if you just ask them. Take the risk and talk to that highly successful executive, an opportunity missed is an opportunity lost.
Move on: Inevitably, you may be rejected in your efforts to connect with someone; they will not respond to your email or phone calls. It is paramount to move on and not obsess about this one negative experience. There will be more opportunities to showcase your talents and winning personality, and next time you just might get a ‘yes’ instead of a ‘no.’
Now that you have the skills for networking it is time to “make the ask.” Whether it’s asking the local bakery to donate cupcakes for an upcoming event or asking a CEO to help cover start-up costs for an organization, there’s a definite science involved. Turns out, it’s not as simple as the old saying, “ask and you shall receive.”
Do your homework: No matter what the need is, big or small, go into the “ask” having done your research. The Internet eliminates any excuses behind walking into a situation without knowing the history of a company or the demographic it targets. Be well prepared and knowledgeable about the organization or individual you are approaching.
Never underestimate a subject line: Let’s face it, most of us have a full inbox by lunchtime. It’s important to include a stand-out subject line in your emails, like “Girls’ Charity Seeking Your Support” that will prevent the reader from pressing “delete.” Though the exterior matters, the interior of your email counts most. Keep your message short, polite and to the point. No need to type 500 words for what can be said in only 150.
Everything happens in the follow-up: Be a person of your word and check back with anyone you have reached out to. Following up will show an individual that you are still dedicated and interested in engaging with them. Are you one to forget the follow-up? Mark it in your calendar and don’t shrug it off when the time comes. After all, you were the one to reach out so it’s important that you see the communication through to the end.
Thank You. It’s still the golden word: The message never tires, no matter what age we reach: say thank you! Despite being an in age where email is the primary form of communication, nothing quite compares to a handwritten note. Even after thanking a person look for ways in the future to acknowledge and involve them in future happenings.






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