Chatbots vs. Networking Luncheons: How to Develop Your Millennials’ Communication Skills for the Sales Workplace
Chatbots and automatic sales funnels are all the rage in online marketing. You may have had a Millennial or Gen Z employee mention a new website widget in last week’s team meeting. Eyes beaming, they gushed about how their widget will warm leads while cutting down on work hours.
But doesn’t this miss the whole point of sales?
Career Q&A: Millennial “Common Sense” and Management Strategies for Young Leaders
Welcome to Career Q&A, where I answer career and workplace questions submitted by professionals like you. Tech Founder from Generation X Wants to Better Understand his Millennial Employees In 2010, I founded a small tech startup, which I’ve grown to about 60 employees. Like most other tech companies, my employees are primarily Millennials. They know […]
How to Manage People Older than You Are
Alina Morse is thirteen years old, and she’s already become the face of a multi-million-dollar company. (For context, thirteen-year-old Lindsey was playing mediocre middle school field hockey and doing a little neighborhood babysitting). Together with her dad, Alina solved a problem every kid faces. She created a lollipop that was actually good for teeth! In […]
Stop the Generational Shaming!
Here is a quotation that I share in my training programs on generational diversity: “I see no hope for the future of our people if they are dependent on the frivolous youth of today.” In what era do you think this was written? This week’s Economist? A political speech from the 1960s? The Roaring Twenties? […]
The Great Generational Changeover: What It Means That Millennials Are Now America’s Largest Generation
I’m often asked why there is so much attention right now to generational differences. Haven’t people of different generations always worked together? The answer is yes, but the bigger story is that few people realize how dominant one specific generation has been for about the past half-century. Yes, I’m talking about the Baby Boomers. The […]
Gen X, The Forgotten Middle Child: Is it any wonder that our theme song is “Don’t You Forget About Me?”
If you want to know how Gen X feels, look no further than a recent news segment. As CBSNLive reported on generations, their chart looked…well, wrong. Hmmm…what could be missing? Just Gen X. Forgotten. Again. I promise this post is not a rant. Rather, it’s an explanation of who we (yes, I am a proud […]
How to Manage Millennial Lawyers? Hint: Become a Better Manager, Period.
What is the secret to better managing today’s Millennial attorneys (the generation defined by the Pew Research Center as those born between approximately 1981 to 1996)? The answer is surprising to many: after more than 15 years of studying intergenerational workplaces, I have concluded that the secret to better managing today’s Millennial attorneys is not […]
This Is Your New Career Superpower
Over the years I have discovered a daily practice that acts like nothing short of a superpower for your career. It makes employees invaluable to their associates and clients. It helps job seekers stand out. And it ensures you always have a steady flow of interesting conversation topics, whether you find yourself at a networking […]
What Do Millennials Really Want in a Work Environment?
Modular furniture? Bike rooms? Relaxation spaces? I’m often asked what millennials most want in a work environment, because there is so much conflicting information. New trends seem to arise every day: Open plan offices were all the rage among employers, until people realized they can be noisy and distracting. Working from home was going to […]
Want To Shed the Millennial “Snowflake” Image? This Quality Will Help
Grit. This word has recently jumped into our business vernacular, sparked in large part by the revealing book, Grit: The Power of Passion and Perseverance, by Angela Duckworth. When millennials are falsely described through stereotypes like “snowflakes” or “trophy chasers” or as being constantly hovered over by “helicopter parents,” what detractors are really saying is […]
