You searched for soft skills | Lindsey Pollak's Blog

Millennial and Multigenerational Workplace Expert Lindsey Pollak's blog covers future of work topics. Dive in below to learn how to navigate these unprecedented times in the workplace.


Chatbots vs. Networking Luncheons: How to Develop Your Millennials’ Communication Skills for the Sales Workplace

March 12, 2020

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Chatbots and automatic sales funnels are all the rage in online marketing. You may have had a Millennial or Gen Z employee mention a new website widget in last week’s team meeting. Eyes beaming, they gushed about how their widget will warm leads while cutting down on work hours.

But doesn’t this miss the whole point of sales?

Poor Communication Skills Are Killing Your Authority

April 26, 2016

Remember the “house phone,” that apparatus we now call a “landline?” Every Gen Xer recalls the torment of the long cord that was just a little too short to get you away from your eavesdropping siblings, the annoying busy signal, and let’s be honest, the thrill of calling your crush and hanging up pre-caller ID. […]

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Poor Communication Skills Are Killing Your Authority

The Not-So-Secret Skills Every Young Professional Needs

March 8, 2016

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Lately, I’ve been hearing a common theme from managers of millennials. They’re hiring you for your record of strong performance, and you deliver. But two little words are holding you back: soft skills. Most professional newbies are unaware of a paradigm shift that happens when you segue from school to the workplace. Your whole life […]

The Not-So-Secret Skills Every Young Professional Needs

Study: Millennials Lack Crucial Work Skills

March 31, 2015

The majority of managers say millennials lack the core qualities most crucial for success at work, according to a new study by learning software company Instructure. The study found managers take attributes such as work ethic and attitude into the highest consideration when hiring millennials, but find entry-level employees lack in these key areas. For […]

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Study Millennials Lack Crucial Work Skills

New Mentoring Trends Help Boost Success in a Multigenerational Workplace

October 23, 2018

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New Mentoring Trends When the concept of reverse mentoring burst on the scene in the multigenerational workplace, it was all about having cool 20-somethings teach the older crowd how to use “the Facebook.” Now most generations are pretty savvy—in fact their takeover of Facebook has sent Gen Z scurrying to Instagram or Snapchat. But that […]

new mentoring multigen workplace

Six Leadership Truths

March 27, 2018

Are you a leader or aspire to be one? Over the course of my career, I’ve figured out that leadership isn’t something that is “bestowed” upon you by your title or function; it’s something you earn by your actions, day after day after day. A friend once told me about the small office where she […]

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Don’t Make This Mistake Assessing Job Candidates

May 19, 2017

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Strong GPA. Check.       Impressive internship. Check. The right technical certifications. Check. Seems like you’ve found the perfect candidate. But before you make an offer, there’s one more area to assess that can make or break job performance — soft skills. According to a LinkedIn survey, more than 60 percent of hiring managers […]

Best of 2016: Millennials at Work Edition

December 20, 2016

Let the deluge of “year-end lists” begin. I don’t know about you, but sometimes the events they mention seem so long ago that I have to double-check they happened within this calendar year. Was it really just four months ago that we were all captivated by Simone Biles, Michael Phelps and the rest of our […]

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